The Foundations of Effective IT Service Management with Paul Stanley

Digital transformations and IT service management go hand in hand. Paul Stanley examines this relationship in closer detail, and why it’s important to get buy-in from both your team and your customers.

While many organisations are aware of the benefits of digital transformation, the importance of effective IT service management (ITSM) can get lost in the noise. And it’s something Paul Stanley understands all too well.

In the first episode of our brand-new video series, Paul Stanley, an independent consultant supporting transformational programmes here at Riverflex, deep dives into the foundations of ITSM, with a focus on the steps you can take to implement an effective ITSM that supports your digital transformation.