In this article we will explore the customer journey and how it portrays all possible activities, emotions and thought processes a person could have when discovering, interacting and engaging with you and your organisation.
Remote work has become increasingly popular among modern organisations, and with current health challenges, has become a necessity. Those companies who are able to quickly adapt to location-free business will equip themselves with a super power.
Riverflex welcomes our new Consulting Director on board – Danique Wagemaker. The team is thrilled to have Danique in this new role, taking Riverflex to the next level.
Finding ways to drive creative problem solving and innovation can be challenging, especially when your team is working remotely. We asked Stefanie Knoren, Innovation and Strategy Consultant, to share her input.
Riverflex has just launched an exciting new platform where independent consultants can connect with like-minded professionals and share job opportunities. On this journey towards developing the platform, we were lucky enough to work with one of our consultants, Simon Kilroy, who stepped in as the Product Owner. Simon is a Strategy and Transformation consultant who also specialises in Programme and Product Management with almost 10 years of experience working for top-tier consultancies. We recently caught up with Simon to discuss the Riverflex Platform and the learnings, challenges, and advice that have come out of this project.
It’s been a challenging few months for companies trying to adapt to new ways of working under the current COVID-19 pandemic. However, those teams who have already implemented Agile Methodologies may be better equipped to cope with such change. Interestingly, one of the main lines from the Agile Manifesto is “Responding to change over following a plan” which can be a lesson learned in dealing with the current global crisis especially in companies in the healthcare industry.
We recently worked on a project for a fashion technology startup, HATCH, where we helped to define their go-to-market & pricing strategy for a new Digital Showroom. This project was very interesting as there hasn’t been extensive investment in wholesale digitisation. The fashion technology industry is evolving with online consumer trends influencing brands to enhance their customer experience through easy-to-use digital platforms and we wanted to help HATCH deliver on this.
The Covid-19 has swept across the globe, causing tremendous changes in everyone’s lives. If remote work has not been part of your business practice so far, we're here to help you. Here are three main steps we've taken to adapt to the new world.
Organisations worldwide have become more diverse, team-focused, and less hierarchical. One domino-like effect of the 'gig economy' that companies will have to consider is the impact of part-time vs full-time staff on company culture.
The ‘gig economy’ seems as if it has abruptly appeared on the scene as a new buzzword used by the millennial generation. However, this idea of an alternative and flexible project-based work arrangement has been around since the 1900’s.
