Service Consultant

Amsterdam, Netherlands

Riverflex is looking for a Service Consultant to support our client that is a global leader in retail!

About Riverflex

Riverflex is a global collective of consultants united by a mission to drive the sharpest edge of business. We harness the true power of open talent by assembling high-performing teams of top-tier independent professionals with a core team of internal consultants to drive digital growth and innovation for their clients.

So far, we’ve supported over 20 world-leading brands such as Nestle, Ahold Delhaize, IKEA, Samsung, Fenix Outdoor, and PVH with digital consulting, technology, data, and talent services.

About the job

Location: Hybrid – Ideally 1-2 days in the office based in Amsterdam

Start: As soon as possible

Job Type: Contract (At least for 4 months with a possibility of extension)

Your Roles and Responsibilities

Our client is one of the largest supermarket chains in the Netherlands, and they are looking for a Senior Service Manager who will:

  • Manage and adjust major technology problems using standard company procedures
  • Write service descriptions and support the service manager in the team
  • Negotiate rates and pricing with customers, vendors, and logistics partners
  • Work closely with the support specialist to ensure customers’ appointment windows and schedule new appointments
  • Pinpoint the need for updates, migrations, and upgrades

Description

Riverflex is looking for a Service Consultant to support our client that is a global leader in retail!

About Riverflex

Riverflex is a global collective of consultants united by a mission to drive the sharpest edge of business. We harness the true power of open talent by assembling high-performing teams of top-tier independent professionals with a core team of internal consultants to drive digital growth and innovation for their clients.

So far, we’ve supported over 20 world-leading brands such as Nestle, Ahold Delhaize, IKEA, Samsung, Fenix Outdoor, and PVH with digital consulting, technology, data, and talent services.

About the job

Location: Hybrid – Ideally 1-2 days in the office based in Amsterdam

Start: As soon as possible

Job Type: Contract (At least for 4 months with a possibility of extension)

Your Roles and Responsibilities

Our client is one of the largest supermarket chains in the Netherlands, and they are looking for a Senior Service Manager who will:

  • Manage and adjust major technology problems using standard company procedures
  • Write service descriptions and support the service manager in the team
  • Negotiate rates and pricing with customers, vendors, and logistics partners
  • Work closely with the support specialist to ensure customers’ appointment windows and schedule new appointments
  • Pinpoint the need for updates, migrations, and upgrades

Requirements

What do you bring to the table?

As a Service Consultant, you have:

  • Experience in working with multiple device types eg desktop, laptop, tablets
  • Competence in various IT system management applications
  • Affinity with end-user technology architectures, including infrastructure, security, data, network, security, devices, and collaboration
  • Good understanding of the features and security components of Windows desktop operating systems – Windows 7, Windows 8.1, and Windows 10

Are you the Service Consultant we are looking for?

Then you are:

  • At the junior/mid-level
  • Fluent in English (Dutch preferable but not required
  • (Ideally) based in the Netherlands
  • Available to start working on short-notice

Location
Amsterdam, Netherlands

Role Type
 Employment type fulltime

Apply now

Location
Amsterdam, Netherlands

Role Type
 Employment type fulltime

Apply now

Role Type
 Employment type fulltime

Location
Amsterdam, Netherlands

Apply now

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