Digital commerce is a vital new value stream for business and continues to evolve and develop rapidly today. Vertical-specific digital concepts, AI-enabled virtual service assistants, Amazon Advertising, data-driven personalisation algorithms, Commerce Partner management and O2O are just some of the more recent additions to the digital commerce arsenal.
The market continues to move fast and even established best practices can still be tough to implement. We support omni-channel leadership teams to quickly identify and capture commerce improvements to drive the top-line.
As we operate in the open talent ecosystem, we make sure you get access to the right commerce consultants and specialists that meet your specific needs and have done the work before. Our specialists have worked for leading commerce operations such as adidas, Nike, bol.com, ASOS, John Lewis, eBay and Zalando amongst others. For transformational work and interim management and product owner roles, we bring strong consultants with Tier 1 agency and consulting backgrounds such as McKinsey, BCG, Deloitte Digital, AKQA, and ThoughtWorks.
We are 100% focused on delivering your target outcome. We always start lean with ‘minimal viable teams’ and tailored – not template – approaches. This means we get to the answers as effectively and efficiently as possible. We all know that project objectives can evolve over time, so we work closely with our clients to stay focused. This way we can be flexible in plans but always fixed in achieving our purpose.
We must do things differently in order to get better results. Our digitally-native teams are experienced in the latest digital practices but strive to improve continuously. We gather research across our projects and drive innovation on how to deliver even greater digital performance. We see that our methods are not just for one-off use in consulting exercises. We always aim to transfer these methods to our clients and embed scalable changes in our clients’ business operation.
Riverflex founder, previously equity partner at Deloitte Digital, leading the digital strategy and retail industry practices. 18+ years of experience designing and implementing digital plans for major brands and retailers. Selected clients: adidas, IKEA, Canon, Heineken, Coca-cola, Ahold Delhaize, Samsung, Mavi, Maxeda, Danone.