If you’re thinking of building a digital product for your market—whether that’s an app or specialised software—this is the best time to do so. However, how do you actually build one that the consumer market will love?
In this interview, we asked Prem to tell us about his career path, the tech challenges he is seeing as a result of Covid-19 and more on the role of a good Program Manager.
In this article we will explore the customer journey and how it portrays all possible activities, emotions and thought processes a person could have when discovering, interacting and engaging with you and your organisation.
Remote work has become increasingly popular among modern organisations, and with current health challenges, has become a necessity. Those companies who are able to quickly adapt to location-free business will equip themselves with a super power.
Riverflex welcomes our new Consulting Director on board – Danique Wagemaker. The team is thrilled to have Danique in this new role, taking Riverflex to the next level.
Finding ways to drive creative problem solving and innovation can be challenging, especially when your team is working remotely. We asked Stefanie Knoren, Innovation and Strategy Consultant, to share her input.
Riverflex has just launched an exciting new platform where independent consultants can connect with like-minded professionals and share job opportunities. On this journey towards developing the platform, we were lucky enough to work with one of our consultants, Simon Kilroy, who stepped in as the Product Owner. Simon is a Strategy and Transformation consultant who also specialises in Programme and Product Management with almost 10 years of experience working for top-tier consultancies. We recently caught up with Simon to discuss the Riverflex Platform and the learnings, challenges, and advice that have come out of this project.
It’s been a challenging few months for companies trying to adapt to new ways of working under the current COVID-19 pandemic. However, those teams who have already implemented Agile Methodologies may be better equipped to cope with such change. Interestingly, one of the main lines from the Agile Manifesto is “Responding to change over following a plan” which can be a lesson learned in dealing with the current global crisis especially in companies in the healthcare industry.
We recently worked on a project for a fashion technology startup, HATCH, where we helped to define their go-to-market & pricing strategy for a new Digital Showroom. This project was very interesting as there hasn’t been extensive investment in wholesale digitisation. The fashion technology industry is evolving with online consumer trends influencing brands to enhance their customer experience through easy-to-use digital platforms and we wanted to help HATCH deliver on this.
The Covid-19 has swept across the globe, causing tremendous changes in everyone’s lives. If remote work has not been part of your business practice so far, we're here to help you. Here are three main steps we've taken to adapt to the new world.
Uncertainty around how to plan for the future while surviving during the current crisis has led to many of us thinking about our careers and what move to make next. Here's some advice on how you can push through, even during an economic downturn.
Organisations worldwide have become more diverse, team-focused, and less hierarchical. One domino-like effect of the 'gig economy' that companies will have to consider is the impact of part-time vs full-time staff on company culture.
Every independent has their own approach to working, and unlike a conventional consultancy, each independent consultant chooses which tools to work with. Here are some useful tools independent consultants wish they had when they started out.
The ‘gig economy’ seems as if it has abruptly appeared on the scene as a new buzzword used by the millennial generation. However, this idea of an alternative and flexible project-based work arrangement has been around since the 1900’s.
Traditional management consulting is becoming a thing of the past. Companies are seeking to solve business challenges arising from constant digital & technological disruption with agile, customised and specific expertise. This influences what they look for in a consulting partner …
When it comes to pricing, there is a lot of untapped potential. According to a Bain study, a stunning 78% of B2C companies are convinced their pricing decisions can be improved! A thought-out pricing strategy can improve your pricing decisions, and simultaneously help you to monetise on this potential.
Riverflex is about people who want to do things differently. With the “Riverflexer in the spotlight”, we want to celebrate people who are part of our network and who have been exceptional, leading and delivering outstanding projects and leading admirable …
In one of our previous articles, The Ultimate 10-Step Guide for Success as an Independent Consultant, we discussed long term strategies to help build your independent consulting business. But how can you begin without having clearly defined short term goals in place? ...
Riverflex is about people who want to do things differently. With the “Riverflexer in the spotlight”, we want to celebrate people who are part of our network who have been exceptional, leading and delivering outstanding projects and who have been …
Service design study on (independent) consulting services with F500 companies
New digital opportunities are transforming companies at a faster pace than ever. This has led to shifts in how organisations organise their workforce, moving to more flexible models, modern …
New technologies and ways of life are having a deep impact on HR management and especially on recruitment processes.
Sebastien Monnet, Digital Recruitment Marketing Consultant and member of the Riverflex community, has a clear vision on how companies should …
Digital transformation is bringing many changes to the way we work. New processes and tools are required to face the challenges and make the most of the coming opportunities. Wout Hermans, enterprise transformation manager in MURAL, told us …
HR evolution is one of the main topics when it comes to digital transformation. In this new publication of “Riverflex Expert Talks”, Robert Williams, an experienced consultant specialised in large scale organizational change, shares his impressions about challenges and …
News coverage on the gig economy usually centers on digital platforms such as Uber, Lyft and Upwork. What this coverage fails to mention, however, is the growing “white collar” dimension of the gig economy, made up of highly qualified professionals working independently ...
“Riverflex Expert Talks” is our new content series putting the spotlight on Riverflex’s digital experts to chat about their vision and experience supporting organisations. For our first publication, we had a chance to sit down with Johan, a pricing expert …
If you are looking to power up and scale your RPA capability, let this be your guide. After helping organisations save over 200.000 hours/year of repetitive work, in this article our experts Mathieu Jonker and Daniel Oostdam explain how to move RPA beyond implementing the first few use cases. Learn more about the building blocks and key roles to involve to successfully automate tasks at a large scale
In the fast-paced digital age, access to top skills & expertise is what will set your organisation apart from the competition. Where are you finding top talent, and how? With a growing number of highly skilled professionals becoming independent, traditional employment platforms might not be enough to find the expertise you need.
What’s it like working at Riverflex? Curious to know more about our responsibilities and day to day tasks? Meet Julien, our first Digital Business Analyst.
By helping independent consultants and digital professionals come together on pro bono projects, we are empowering actors for social good. Meet Catalina, part of our first pro bono project.
“A Day In The Life Of…” is the series where you get to meet the Riverflex core team. From our background and interests to our day to day activities, get a glimpse into the life of a young consultancy! Meet Verena, our Junior Digital Consultant, as well as responsible for recruitment.
More and more professionals are going freelance. Should you do the same? Here are some things to consider on your new professional journey.
If you don’t cannibalise yourself, someone else will. Find out why you should start competing against your own business.
Everyone is talking about the benefits of agility in business. But what makes an agile enterprise? This article highlights the steps to take to really transform your organisation.
We explore the role of marketing in digital transformation, and how the marketing function should change to support a digital-era organisation.
It’s an exciting and challenging time to be an intrapreneur. More and more incumbent organisations are responding to the rise of digital by creating spaces for rapid experimentation in great numbers. Corporate innovation does, however, come with its unique set of challenges. This article offers practical tips and insights to best tackle them.
In this article, retail innovation expert Victor Hoong reflects on IKEA's small store format, and how its business model is evolving to meet the changing needs of consumers in the digital age.
We are putting together a consulting team to support a social enterprise, Movement on the Ground. Read more about how you can get involved.
We are putting together a consulting team to support a social enterprise, Movement on the Ground. Read more about how you can get involved.
Driving an agile transformation in a large corporate setting is challenging. In this article we analyse the most common mistakes organisations run into, and how to overcome them.
Digital transformation is about making foundational changes to remain a competitive organisation in the digital age. We’ve surfaced five of the common flavours being pursued across the market but your transformation will not fall neatly into one box.
We are proud to introduce Lies de Smit as our newest Riverflexer in the Spotlight. Based in the Netherlands, Lies has recently joined the independent consulting world and has experience in optimising customer experience through technology.
RPA is taking the spotlight as the latest innovation in business process management. Our RPA experts at Riverflex share their wisdom on what Robotic Process Automation is and the best way to implement it into your business processes
The independent model is a rational choice to abandon old ways of working, to take on rewarding projects, and to shape one’s own career path. Consultants and organizations alike can greatly benefit from it. Find out how.
We are proud to present Amanda Whittaker as our latest “Riverflexer in the Spotlight”. Based in the UK, Amanda is a Customer Experience professional specializing in customer service transformation.
The demand for independent consultants is on the rise. Organisations are increasingly seeing the value that quality independent consultants can deliver.
We are proud to present Arjen De Ruiter as our latest “Riverflexer in the spotlight”. Arjen is an accomplished digital leader.
Use of the open-talent ecosystem is therefore on a rapid growth trajectory. While the adoption is growing across Europe we see that growth is faster in some countries than others revealing some useful insights.
In this article we will give some of the key trends leading to the disruption in the consulting industry, and the 5 benefits this could bring to your organisation.
We are proud to present Longhow Lam as our latest “Riverflexer in the Spotlight”. Longhow is an experienced data scientist who has recently worked on projects for ING and SVB as an independent at his own company.
If it is your (long term) goal to build out your independent consulting business, here are 10 tips that can guide you to start, grow, and expand.
We are proud to present Marcel Fokkema as our latest “Riverflexer in the Spotlight”. Marcel has over 10 years experience in Digital Customer Experience and is dedicated to improve customer satisfaction
The end of June marked the first full quarter of being in business as a start-up for Riverflex. The Riverflex team from the UK and the Netherlands came together for two days in Amsterdam to celebrate!
Not being a permanent employee in a business can make it less straight-forward to grow your own career and expertise. These 5 tips will help you create a foundation on which to build on with hard work and dedication.
We are proud to present Frank van de Ven as our latest “Riverflexer in the spotlight”. Frank is an accomplished digital customer experience designer with over 8 years of experience in innovation and service design.
We are very proud to announce our second start-up hive collaboration: Humley!
We are proud to present Faas Broersma as latest “Riverflexer in the spotlight”. He is an experienced data management consultant with over 10 years experience in customer-data related projects
Data for the sake of data is never good enough. Read more about how to build efficient data-driven store analytics capabilities to succeed at retail.
We are very excited to introduce David Stephenson as our newest Riverflex Principle.
We are proud to introduce Sabine Zwinscher as our very first "Riverflexer in the Spotlight". Sabine is an expert on digital commerce and transformation.
Over the past month, Riverflex has collaborated with StoreDNA on a project for Samsung. StoreDNA leverages techniques in computer vision and machine learning to help retailers understand shopper behaviour.
