Our cases

Value delivered

We work side by side with clients to achieve top digital results. Discover how we helped clients succeed on their digital journey.

fashion retail

Creating strategic KPIs for omnichannel deployment and delivering a better customer experience

To drive the customer experience and success of their direct to customer sales channels, Riverflex helped a leading fashion brand to define new KPIs, incentives and working practices.

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fashion retail

Packaging and pricing a Global Fashion retailer’s digital proposition

Organisations around the world are adding digital propositions to their business ecosystems. As a result of the intangible nature of digital solutions, pricing and valuing them appropriately is critical, but often challenging. Riverflex has recently helped a client navigate this process, guiding them with a go-to-market strategy. 

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Global Consumer Dairy Business

Embedding Customer Centricity in a Global Consumer Dairy Business

A global consumer dairy business recognised the critical need to adapt to changes in consumer behaviour over the past years. Digital transformation became therefore a priority on the agenda.

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Digital Store

Designing a digital experience driven grocery store

In the last few years the grocery sector has been under huge pressure to adapt and change in the face of mounting disruption. We worked with our client, a national grocery brand, to ensure their strategy for digital experience in store was future proof and well in advance of changing customer demand.

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fashion retail

Creating the Store of the Future

A global fashion apparel company operating across 100 countries, our client had to innovate omnichannel capabilities to meet the needs of the modern consumer.

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fast moving consumer goods

Building Direct Consumer Relationships with Agile Marketing

A global FMCG player, our client felt the need for a change in their communicative strategy, from traditional marketing media push to building direct relationships with their consumers. However, their current organisational set-up did not support integrated online and offline marketing campaigns. As such, achieving true customer-focused communication seemed impossible.

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Out-of-home media

Creating the future of Media, Out-of-Home

A leading player of Out-of-Home media for over a century, Clear Channel recognised that times were changing, fast. With the advent of digital advertising, they needed to adapt quickly to take a leadership position in this space.

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Samsung

Samsung: The Future of Retail Innovation

To drive pre-launch awareness of their flagship mobile product Galaxy S9, Samsung ran an omni-channel marketing campaign designed by their in-house agency Cheil. Central to the campaign was a pop-up physical store – the Samsung Galaxy S9 Experience Studio – located at the Utrecht train station, where 220k passengers commute every day.

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